Return & Exchange

If you are not 100% satisfied with the items you have ordered, we will be happy to issue a full refund or exchange for another item of your choice, provided the items are returned within 14 working days of receipt and in a re-saleable condition.

How to Start Your Return:

1. Create Your Label: Please create your return label using our Royal Mail portal link below:
https://www.royalmail.com/track-my-return#/details/6053

2. Check the Page: Once the page opens, make sure it says GLR Fashion at the top.

3. Include Your Details: When returning your parcel, kindly include a note inside with your full name, order number, and the reason for your return so we can process it as quickly as possible.

If you have any issues using the link, please contact us at orders@glrfashion.com.

• Free return service applies to full-price items only.
• For sale items, a postage contribution of £3 will be deducted from your refund.
• Items must be in re-saleable condition; we reserve the right to refuse refunds for items that do not meet this standard.
• The company will not be liable for returns where the garment is stained by makeup.
• Please avoid wearing perfume or deodorant that could leave a permanent scent or mark on the clothing.
• We take no responsibility for goods before they reach us.

Due to a high volume of orders, it can take up to 1 week (7 working days) for your return to be fully processed. If you haven't received your refund after this period, please feel free to reach out to us at orders@glrfashion.com and we will be happy to check the status for you.