Return & Exchange
Return or Exchange an Item
If you are not 100% satisfied with the items you have ordered, we will be happy to issue a full refund or exchange for another item of your choice, provided the items are returned within 14 working days of receipt and in a re-saleable condition.
How to Request a Return (UK Only Free Label)
You can arrange your return quickly and easily using our Evri returns link below. Simply follow the steps on the page to generate your return label:
http://evri.com/return/direct?clientId=9646&childClientId=0
Please include inside the parcel your order number, full name, and the return reason for each item, so we can process your return as quickly as possible.
If you have any issues using the link, please contact us at orders@glrfashion.com.
Refund Rules & Conditions
- Free return service applies to full-price items only.
- For sale items, a postage contribution of £3 will be deducted from your refund.
- Items must be in re-saleable condition; we reserve the right to refuse refunds for items that do not meet this standard.
- The company will not be liable for returns where the garment is stained by makeup.
- Please avoid wearing perfume or deodorant that could leave a permanent scent or mark on the clothing.
- We take no responsibility for goods before they reach us.